Reservationist|Part-time| Sky Project by Rhubarb LLC dba Peak - Oak View Group : Job Details

The Reservationist is responsible for initiating the guest's experience through the restaurant's phone lines and email to ensure guest satisfaction.

This role will pay an hourly wage of $20.00 to $25.00.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

• Greet all guests when arriving.
• Process important queries and manage customer expectations in a polite and friendly manner.
• Communicate pertinent information about incoming guests to FOH and BOH management and FOH service team.
• Maintain a high level of hospitality and professionalism with each guest and employee.
• Ensure to maintain the privacy of our guests.
• Professionally correspond via email and phone calls, both internally and with guests.
• Assist Management with admin duties.

• Previous experience with RESY (our reservation platform).
• Previous hospitality experience would be advantageous.
• Strong written and verbal communication skills.
• Ability to be resourceful, calm, and proactive when issues arise.
• Ability to learn on the job.
• Excellent customer service skills.
• Must have flexible hours.