Job Location : Gulf Shores,AL, USA
Serves as a representative of Brett/Robinson, displaying courtesy, tact, consideration, and discretion in all interactions with other employees of Brett/Robinson, owners, guests, and other members of the communityProvides customer care to othersReceives contact from customers by telephone and offers them guest accommodationsExplains pricing and Brett/Robinson policiesProvides information to owners and guests regarding area points of interest and guest services via the telephoneEnters reservations for guests into First Resort computer programTakes payment of deposit by credit cardCancels reservations and refunds depositsPerforms daily audits of workObserves and evaluates the outcomes of a problem situation to identify lessons learnedAttends departmental meetingsPerforms other duties as assigned Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.