Representative, Enrollment Services 2 (Remote in New York) - Molina Healthcare : Job Details

JOB DESCRIPTIONJob SummaryAnswers telephonic calls from potential members who are interested in applying for Medicaid benefits. Assists by assessing the federal guidelines to see if the potential member qualifies for Medicaid benefits in the state of residence. Makes outbound calls to potential members who have submitted a request for information on how to subscribe to Molina healthcare as their Medical Care Organization (MCO). Provides product and service information for potential members to make an educated choice for Molina healthcare as their MCO. Resolves member inquiries regarding providers affiliated with Molina Healthcare under the Medicaid line of business. Based on the state the potential member lives in, the representative may assist by completing an online application, or transfer the member to the Medicaid enrollment agency for the completion of the subscription into the plan.KNOWLEDGE/SKILLS/ABILITIES

• Responds to incoming calls from prospective members.
• Places outbound calls to prospective members.
• Assists with formal training needs of new employees as needed.
• Assists with identifying which federal health program a prospective member may qualify for.
• Guides the prospective member on what steps to take to apply for health coverage.
• Assists prospective members who already have Medicaid benefits enroll with Molina Healthcare.

JOB QUALIFICATIONSRequired EducationAssociate degree or equivalent combination of education and experienceRequired Experience3-5 years Sales or customer service in a fast-paced, high volume environmentRequired License, Certification, AssociationMust hold the Life and Health Insurance License.Preferred EducationBachelor's Degree or equivalent combination of education and experiencePreferred Experience5 plus years Sales or customer service in a fast-paced, high volume environment. Sales experience preferredPreferred License, Certification, AssociationActive insurance license for health insuranceTo all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.Pay Range: $13.41 - $29.06 / HOURLY *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. About Us Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V. Job Type: Full Time Posting Date: 04/15/2024