Representative 1, Field Operations - Quality Control (WLI Available) - Blueface : Job Details

Representative 1, Field Operations - Quality Control (WLI Available) page is loadedRepresentative 1, Field Operations - Quality Control (WLI Available)Apply locations CA - San Jose, 1900 S 10th CA - Menlo Park, 3760 Haven Ave CA - Santa Clara, 3450 Garrett Dr time type Full time posted on Posted 2 Days Ago time left to apply End Date: August 14, 2025 (13 days left to apply) job requisition id R414979 Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for installing, troubleshooting, repairing and performing preventive maintenance on all critical infrastructures. Provides on-site customer training on operation, maintenance and limited troubleshooting. Checks the auditing and field work done by contractors and in-house technicians for quality and completion. Inspectors are responsible for ensuring utility poles meet safety standards through daily inspections of poles and related facilities.

Job Description

Core Responsibilities

• Troubleshoots equipment and network problems; removes and replaces defective modules; tracks spares and ensures repair.
• Installs equipment in support of network and customer requirements. Interacts with customers to provide a high level of customer satisfaction.
• Inspection of Comcast equipment and facilities.
• Lifts and carries loads of 70 lbs. or more.
• Must have the ability to climb ladders and operate aboveground up to 24' feet above ground, as determined by the system's requirements
• Completes work orders, trouble tickets and maintenance tickets in a timely manner.
• Uses software and hardware tools to identify and diagnose network status and problems.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Additional Notes

• Work life incentive is available for qualified candidates.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Communication, Detail-Oriented, Independent Decision-Making, Professional Integrity, Safety Awareness, Teamwork

Compensation

Primary Location Pay Range: $22.59 - $33.88

Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

High School Diploma / GED

Certifications (if applicable)

Relevant Work Experience

0-2 YearsComcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

About Us

At Comcast , you have the power to connect the world. Your career options are endless as you grow in your career. Explore your future with access to a variety of teams, locations, and resources in an expanding network. You can also explore additional opportunities at our company, NBCUniversal .

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