Repossession Administrator - CoWorx Staffing Services : Job Details

CoWorx Staffing Services has an exciting opportunity for a Repossession Administrator working with our premier client in Cypress, CA. This is a long term contract role working onsite in Cypress.

Job Description:

The candidate will be responsible for all administration, correspondence, and documentation throughout the repossession process. They will work to ensure that all applicable notices are properly documented and mailed in a timely manner. They will also ensure compliance with all repossession policies, multi-State and Federal law. This role will also perform heavy skip-tracing with the use of internal and external skip-tracing tools to reduce and prevent losses on the companies financed Powersports and Marine products.

Shifts Details:

Days:

Desired background/Skills:

• Associate degree or equivalent combination of education/experience
• 1 year of experience in call centers, heavy inbound and outbound calls
• Strong knowledge of multi-state repossession laws, FDCPA. SCRA and FCRA
• Proficiency in MS Office (i.e., Word, Excel, Power Point, Outlook, etc.)
• Strong written and verbal communication skills
• Strong negotiation and persuasion skills
• Ability to prioritize, multitask, meet deadlines with accuracy and adapt quickly to changes in a fast-paced environment

Job Responsibilities:

• Assign all repossessions, accurately appraise collateral and communicate with repossession vendors to secure collateral. Handles impound notices, track collateral location after repossession and handle redemptions
• Obtain updates, approve fees from repossession vendors and timely act upon them to maximize recovery efforts. Locate customers and find new leads using advance skip tracing
• Manage inbound and outbound calls in a call center environment for past due accounts, while maintaining composure and professionalism. Collects and negotiate payment arrangements to cure delinquency. Documents the account accurately and efficiently
• Ensure that repossession notices such as right to cures, notice of intent to sale and deficiency
• Prepare account documentation for legal action, execute multiple tasks and assignments given by management
• Ensure that all the add on products (Service/ Warranty/ GAP/etc.) get cancelled in a timely manner

Payrate: