Reporting Analyst - General Motors : Job Details

DUTIES: Acts as an internal consultant for cross-functional programs across the organization, providing guidance on Billing, Payment, Accounting and Reporting practices. Defines reporting requirements and writes SQL reports for our global OnStar Finance, Accounting, and Tax organizations across numerous operations and reporting systems. Drives and supports Month-End deliverables, such as report distributions and reconciliations. Configures and maintains automated reporting systems (e.g. Cognos, Power. BI). Designs and implements controls/monitors to quickly identify system defects and operational performance concerns. Uses various techniques and software (SQL, Excel, etc.) to triage, quantify, and reconcile system and customer experience issues. Supports ad-hoc and special project analysis, as needed, such as new business development data or tax/compliance audit reports. Manages the planning, execution, and communication of User Acceptance Testing for the call center, accounting, tax, ...Reporting Analyst, Analyst, Reporting, Accounting, Customer Experience, Operations, Automotive, Technology