Rental Asset Coordinator - Britten : Job Details

Britten, Inc. is a veteran-owned (VOSB), creative production house dedicated to delivering innovative signage, displays, and event branding solutions that make our customers stand out in a crowd. For 35+ years, we've leveraged our state-of-the art design, printing, fabrication, and manufacturing capabilities to propel high-impact campaigns and promotional ideas into the world. Always on time, on strategy, and on budget, we build the stuff that helps people, communities, and businesses flourish and prosper. Located in Traverse City, Michigan, this creative production studio known as Britten seeks talented individuals to join our team. We've built a reputation for saying yes to projects others won't touch. Our people make that possible, individuals who put a premium on thoughtful service, care about the people next to them, and are willing to go the extra mile on projects they touch. Click here to learn more about Britten, Inc. www.britteninc.com What We Seek... Britten is seeking a highly organized and detail-oriented Rental Asset Coordinator to oversee the lifecycle, utilization, and condition of all rentable physical assets. This critical role ensures that rental assets are properly maintained, accurately tracked, and efficiently deployed to meet customer needs. The Rental Asset Coordinator will collaborate closely with logistics, maintenance and sales to manage inventory levels, forecast demand, and implement best practices for asset tracking, repair, and replacement. This position plays a key role in driving operational efficiency, supporting customer satisfaction, and optimizing the cost-effectiveness of our rental program. We want people who align with and can live our core values: We Say Yes We Hustle We Think Bigger We Keep Promises We Build People Up Job Summary and Job Functions

• Maintain accurate inventory records of all rentable assets, rental history, item availability and asset condition, utilizing Asset Panda software
• Manage the rental process from order intake to asset return
• Ensure all assets are properly tagged, categorized, and stored for efficient access and dispatch
• Coordinate with technicians or third-party service providers for repairs or refurbishments
• Recommend replacements, upgrades, or asset retirements based on condition and performance data
• Maintain an organized, clean, and safe warehouse environment
• Supervise storage layout and equipment handling procedures to optimize space and protect inventory
• Ensure proper training and safety practices are followed by all team members
• Schedule and coordinate maintenance, inspections, and repairs of all rental assets
• Manage all incoming and outgoing rental orders, ensuring timely deliveries and returns
• Work with the logistics team to coordinate transport to and from the customer
• Assist sales team with rental agreements
• Coordinate with installation and sales teams to ensure customer rental needs are met
• Maintain strong vendor and service provider relationships for repair and parts
• Serve as a point of contact for event-specific rental needs
• Troubleshoot issues on-site or remotely during events if asset problems arise
• Keep documentation up to date for compliance and insurance purposes
• Assist in annual budget planning for new equipment purchases and asset retirement
• Align with and believe in the company core values: We Say Yes, We Hustle, We Think Bigger, We Keep Promises, We Build People Up

Other Duties Please note this job description is not designed to be exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the position. Duties, responsibilities and activities may change at any time with or without notice. Requirements

• 3+ years of experience in rental operations, warehousing or asset management
• Strong working knowledge of truss systems, hardware, and framing equipment
• Proficiency with rental or inventory management software including check-in/check-out procedures, reservations, and returns
• Exceptional organizational and time management skills
• Forklift certification (or willingness to obtain)
• Clear written and verbal communication with internal teams, vendors, and clients
• Able to inspect, diagnose, and sometimes assist in repairing assets
• Demonstrated ability to quickly troubleshoot and resolve issues related to missing, damaged, or overbooked assets
• Understanding of OSHA regulations, load ratings, handling practices, and workplace safety protocols
• Understanding of warehouse procedures, asset tagging and loss prevention
• Align with and believe in the company core values: We Say Yes, We Hustle, We Think Bigger, We Keep Promises, We Build People Up

Physical Demands and Work Environment

• Moving self in different positions to accomplish tasks in various environments
• Remaining in a stationary position, often standing or sitting for prolonged periods
• Moving about to accomplish tasks or moving from one worksite to another
• Communicating with others to exchange information
• Repeating motions that may include the wrists, hands and/or fingers
• Performing and assessing the accuracy, neatness and thoroughness of work
• Work that includes moving or adjusting objects up to 50 pounds

Compensation and Benefits A competitive hourly rate and/or salary is being offered and a full benefits package for all full-time positions. Benefits Package Highlights:

• Medical, Dental and Vision Insurance coverage options
• 401K with employer match of contribution (Employer match equal to 50% of contributions to the plan, up to 6% of employee's pay)
• Paid Holidays
• Paid Time Off (Full time employees)
• Educational Assistance
• Life Insurance-company provided
• Reimbursement for safety glasses and/or work boots (if position requires and qualifies) Company provided safety, skill development and/or leadership training opportunities

Britten, Inc. and its affiliates are equal opportunity employers and do not discriminate against otherwise qualified applicants in employment on the basis of race, color, religion, age, sex, national origin, genetic information, disability, or any other characteristics as protected by federal, state or local law. Britten, Inc. is a drug free employer.