Remote Support Specialist - Kelly Services : Job Details

> Are you someone who thrives in a fast-paced environment, enjoys solving problems, and brings a calm, professional presence to every interaction? Were seeking a versatile team member who can provide both administrative and technical support to users of a specialized healthcare platform. What Youll Do As a key point of contact for healthcare professionals and commercial users, youll handle a mix of credentialing, troubleshooting, and user support tasks. Youll be part of a collaborative team that values precision, responsiveness, and a proactive mindset. Your day-to-day will include: Responding to user inquiries via phone, email, and ticketing systems. Troubleshooting platform issues and guiding users through solutions. Verifying credentials and onboarding new users. Maintaining accurate records and generating reports. Participating in team meetings and contributing to process improvements. Supporting ad hoc projects and operational tasks. What Makes You a Great Fit Youre someone w...Support Specialist, Technical Support, Specialist, Support, Remote, Healthcare, Staffing, Technology