Remote Pharmacy Support Technician 159252 - A-Line Staffing Solutions : Job Details

Contract Remote Customer Care Representative - Must reside in North Carolina We are seeking Customer Care Representatives (CC - Rs) to join a leading healthcare organization. This is a fully remote position; however, you must be located in North Carolina to be eligible. Position Overview: As a Customer Care Representative, you will handle inbound calls to assist members with their pharmacy benefit plans. You will provide guidance on prescription insurance, medication coverage, and mail order prescriptions. Using empathy and professionalism, you will help simplify the healthcare experience while expanding your own skills and career opportunities. Pay: $19.00 hr Key Responsibilities: Answer inbound member calls with professionalism, empathy, and patience. Explain pharmacy benefits, medication coverage, and mail order services clearly and accurately. Multi-task effectively by navigating multiple systems and dual screens while problem-solving. Maintain a calm demeanor and adapt communicati...Support Technician, Technician, Pharmacy, Support, Remote, Healthcare