Remote Live Chat Agent - Bileddo Associates : Job Details

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism and efficiency. Responsibilities:

• Respond to customer inquiries promptly and professionally.
• Resolve complaints and escalate complex issues when needed.
• Manage multiple chats simultaneously while maintaining quality.
• Update customer interaction records and provide feedback for process improvements.

• Excellent written communication and multitasking skills.
• Experience in customer service or a related field.
• Proficiency in live chat software and CRM tools.