Remote Healthcare Call Center Representative - A-Line Staffing Solutions : Job Details

Healthcare Customer Care Representative - Remote Schedule: Monday - Friday, Full-Time | Training: Monday - Friday, 8:00 AM - 4:30 PM (local time) Remote/ Work-From-Home AFTER 6 weeks of on-site training in San Antonio, TX Pay Rate: $19 per hour Contract-to-Hire Opportunity with a Fortune 500 Healthcare Organization Key Responsibilities: Handle inbound calls from members regarding prescription insurance, medication coverage, and mail order pharmacy benefits. Clearly explain pharmacy benefit plans, helping members understand their coverage and available options. Provide solutions to simplify members' healthcare experience with professionalism and empathy. Manage multiple call types and clients, adapting to business needs in a fast-changing environment. Demonstrate strong customer service skills through courteous phone etiquette and clear communication. Requirements: High School Diploma/ GED required. 1 year of experience in customer service (call center, retail, hospitality, military, or...Healthcare, Representative, Call Center, Health, Remote, Customer Service