Remote Customer Service Rep - Spade Recruiting : Job Details

Were not your average insurance organization. We put people first, stay flexible, and focus on the future. Our mission is to give hardworking families peace of mind by ensuring they have the right protection in place. Through technology, teamwork, and a growth-driven mindset, we make the process simple, clear, and stress-free.

Were searching for individuals who love helping people and simplifying the complicated. Youll be the trusted person clients turn to whenever they have questions, need guidance, or want to feel confident about their coverage. In this role, youll provide support, clarity, and reassurancemaking sure every client feels taken care of.

• Keep in touch with clients after they receive their policy

• Explain benefits, answer questions, and guide them through claims

• Break down coverage details in a way thats clear and easy to understand

• Work with leaders to make onboarding smooth and seamless

• Be the reliable point of contact clients count on for support

• Strong communication skills and a genuine passion for helping people

• Comfortable with technology and remote work environments

• Organized, detail-oriented, and proactive

• Customer service experience is a plus, but not required

• Legally eligible to work in the U.S. or Canada

• Work From Anywhere 100% remote with flexibility to set your schedule

• Weekly Pay + Incentives Earn steady income with performance bonuses

• Training & Mentorship Step-by-step guidance to help you succeed

• Career Growth Real opportunities for advancement, not just a job

• People-First Culture Supportive environment built on purpose and growth