Remote Customer Service Advocate - Disabled Veteran Solutions : Job Details

Ready for a Mission That Matters? Hello, superstar!Disabled Veteran Solutions (DVS) is looking for a stellar Customer Advocate to join our Customer Service Division. At DVS, you're not just another cog in the machine - you're a vital part of a diverse and inclusive team dedicated to making a difference . The Mission As a Customer Advocate, you'll be a healthcare hero for 50 to 70 people every day. You'll navigate the world of primary care doctors , medications , appointments , and benefits like a pro, armed with your knowledge and amazing social skills . And the best part? You'll make a real impact on people's lives . The Details • Full-time position, Monday through Friday (because we all need a little weekend! ) •8-hour shifts between 8:00 a.m. and 8:00 p.m. EST • 5-week intensive orientation (don't worry, we've got your back every step of the way! ) Your Secret Weapons • A great ear for listening and a knack for finding solutions •Ability to juggle multiple tasks like a pro • Passion for helping others and brightening their day Your Arsenal • High school diploma (bonus points if you've got a degree! ) • At least 1 year of experience in insurance operations •Tech-savvy and confident navigating our web-based systems • Detail-oriented with strong follow-through The Cherry on Top •Experience in healthcare/insurance • Background in social work, behavioral health, or similar fields • A customer service ninja with amazing problem-solving skills Why DVS? •Competitive pay and amazing benefits • Veteran-owned, nationally recognized company •Real opportunities for growth and professional development What are you waiting for? If you're ready for a mission that matters... Let's do this! Start: TWO groups starting either October 6th or 20th, 2025 Training: 8:00 a.m. - 4:30 p.m. (5 weeks) Regular Schedule: 8:30 a.m. - 5:00 p.m., Monday, Tuesday, Thursday, & Friday; 11:30 a.m. - 8:00 p.m. on Wednesday All times are Eastern Standard A pre-employment drug screening and criminal background check are required prior to employment.