Job Location : Des Moines,IA, USA
Overview
GovCIO is eager to welcome a skilled Configuration Management Specialist to support our client's critical contract needs. This position offers the flexibility of remote work and invites candidates from the Washington, DC area.
Responsibilities
Manage and uphold the integrity of software products throughout the project lifecycle.
Administer internal websites, edit scripts, and prepare comprehensive documentation for software releases.
Design, execute, and refine configuration plans to enhance operational efficiency.
Collaborate closely with supervisors and analysts to ensure alignment across teams.
Prepare thorough configuration documentation and oversee the management of configuration items.
Implement and manage ServiceNow Discovery to automate the identification and tracking of IT assets effectively.
Ensure robust data governance and clearly define Configuration Items (CIs), while nurturing stakeholder relationships.
Lead the tracking and management of update sets to enable controlled and efficient deployment of system changes.
Maintain data integrity and provide support to IT operations in alignment with business objectives.
Qualifications
Minimum of a Bachelor's Degree and 8+ years of configuration management experience or equivalent experience.
At least 8 years of hands-on experience in configuration management or a related domain.
Proven capability in managing complex IT projects, with proficiency in ServiceNow CMDB configuration management tools.
Demonstrated expertise in ServiceNow (SNow) and ServiceNow Discovery is essential.
Excellent communication skills to effectively manage relationships with stakeholders.
Proficiency in MS Office products is required.
Strong writing skills to document processes and procedures clearly.
Clearance Requirement: Candidates must be able to maintain a HUD public trust clearance.
Company Overview
At GovCIO, we are transformers—dedicated professionals passionate about evolving government IT solutions. Every day, we make a positive impact by delivering innovative IT services that enhance how government agencies operate.
To succeed in this mission, we are on the lookout for exceptional individuals who share our vision. If you're prepared to join our team of transformers, we would love to connect with you!
What You Can Expect
Interview & Hiring Process
If you are selected to progress through our hiring process, here's what you can look forward to:
Virtual video interviews with the hiring manager and/or team.
Camera must be switched on during the interview.
A valid photo ID is required for every interview session.
During the Hiring Process
Enhanced biometrics ID verification screening.
Comprehensive background check, including:
Criminal history (past 7 years).
Verification of your highest level of education.
Confirmation of your employment history (past 7 years), based on the information provided in your application.
Employee Perks
At GovCIO, our commitment to a meaningful work environment and collaborative team spirit is reflected in our employee satisfaction. Beyond standard health benefits, we offer an array of perks designed to support your personal and professional development, including:
Employee Assistance Program (EAP).
Corporate discounts.
Learning & Development platform, including certification preparation resources.
Training, education, and certification assistance available to full-time employees.
Referral bonus program.
Internal mobility program.
Pet insurance.
Flexible work environment.
We believe our employees' unique talents and contributions drive success in serving our customers, and we are proud to create a culture that prioritizes investment in our team for ongoing improvement of the employee experience.
We are an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range reflects the expected salary for this position at the start of employment. However, the offered base pay may vary based on several factors, including location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package may also encompass additional compensation elements, which will be discussed during the hiring process. If hired, the employee will be in an at-will position and GovCIO reserves the right to modify the base salary, or any other payment or compensation program, at any time.
Posted Salary Range
USD $81,850.00 - USD $110,000.00 /Yr.
Location US-Remote
ID 2025-5952
Category Information Technology
Position Type Full-Time