Registration Clerk/Patient Access - Full Time - Days - MercyOne : Job Details

Posting Position Purpose:The Patient Access Representative greet patients, family, and visitors. This position is responsible for maintaining patient flow, scheduling appointments, registering patients and operation of the switchboard. This includes verifying demographic, clinical, financial and insurance information in the process of registering patients for service delivery, including the entry of patient/guarantor information in the patient accounting system, collection of patient signatures on all appropriate forms and the imaging/copying/scanning of registration documents. Staff are expected to conduct online insurance eligibility/benefit verification, notify patient/guarantor of charge estimates when applicable, collect patient liabilities, and provide patient financial assistance paperwork when applicable. Acts as cashier in accepting payments from patients, insurance companies, staff, etc. The Patient Access Representative are expected to enhance the patient experience througho...Patient Access, Registration Clerk, Patient, Registration, Clerk, Medical, Banking, Healthcare