Registration and Scheduling Manager - Rural Psychiatry Associates : Job Details

Rural Psychiatry Associates is seeking a highly organized and experienced individual to serve as the Registration and Scheduling Manager. This position is responsible for leading the teams that manage patient registration and scheduling across our multi-state mental health practice. The ideal candidate will have strong leadership skills, attention to detail, and a commitment to operational excellence and patient access. Essential Responsibilities:

• Supervise and support registration and scheduling staff, ensuring accurate data entry, timely appointment coordination, and exceptional service
• Oversee the daily operations of patient scheduling and registration functions across all service lines
• Ensure compliance with organizational policies, HIPAA regulations, and industry best practices
• Collaborate with clinical and administrative leaders to optimize workflows and improve patient access
• Monitor scheduling metrics and registration accuracy, identifying trends and implementing process improvements
• Lead performance management activities including hiring, training, coaching, and evaluations
• Support system-wide initiatives related to access, capacity planning, and efficiency improvements
• Maintain knowledge of telehealth workflows and scheduling requirements across multiple states

Qualifications:

• Bachelor's degree in Healthcare Administration, Business, or related field required;
• Minimum of 3 years of experience in healthcare scheduling, registration, or clinic operations, is highly desired
• Minimum of 3 years of supervisory or management experience
• Consistently leads by example with a strong understanding of clinical operations, patient access processes, and healthcare compliance standards
• Strong understanding of HIPAA and patient confidentiality standards
• Excellent communication, organizational, and problem-solving skills
• Demonstrated ability to lead teams, manage competing priorities, and meet performance goals

• Proficient in electronic health records (EHR), medical systems, and general office software.

Compensation and Benefits: Rural Psychiatry Associates offers a competitive salary and comprehensive benefits package, including:

• Medical, Dental, and Vision Insurance
• Long and Short-Term Disability
• Life Insurance
• 401(k) Retirement Plan
• Paid Holidays and Generous Paid Time Off

Rural Psychiatry Associates is a leading provider of outpatient mental health services across multiple states. We are committed to delivering high-quality care through primarily telemedicine services. If you are a registered nurse with a passion for leadership and patient care, we encourage you to apply.