Registrar - Springfield Women's Health - Mercy Health : Job Details

The Patient Registrar is the first line of quality service to our patients and the community. Additionally, the Patient Registrar will be responsible for processing patient registration, verifying demographics, obtaining insurance cards, and patient identification. Responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently. Essential Functions: Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner. Process admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing systems. Ability to answer internal and external calls in a friendly and helpful manner. Must possess the ability to troubleshoot and resolve problems promptly. Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately. Other duties as assigned....Registrar, Health, Spring, Skills, Healthcare, Patient