Regional Quality Director - West Region - HDR : Job Details

Overview

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We are an employee-owned company committed to a welcoming environment where everyone is valued and respected. HDR believes in diversity, equity, and inclusion, and we strive to improve the world through our work and communities. We are looking for a strategic thinker, curious problem solver, and connector who understands the needs of multidisciplinary project delivery teams delivering architectural and engineering services.

You are an inspiring leader who thrives on working with diverse teams toward a common goal. You are a natural collaborator with strong emotional intelligence, setting a tone of inclusivity so our employees can bring their best selves to work every day and help HDR deliver the greatest solutions to clients and communities. You are a visionary who supports others to succeed and aligns with HDRs 2027 Strategic Plan: We Make Great Things Possible .

We are currently seeking a Regional Quality Director to be based out of one of HDR's Western U.S. offices. The Regional Quality Director will be part of the regional team representing the HDR Quality Office and the HDR Quality Management System (QMS), partnering with regional/local operations and business group leadership in the West Region. You will serve as a business partner in building awareness, driving education and awareness of risk management practices, and assisting local areas as they develop processes and execute project work.

In the role, more specific duties include:

Responsibilities

• Provide support and direction for the QMS; serve as an active partner with HDR's Regional and Area Management Teams.
• Work with Regional and Area Management Teams, and other Regional Quality Directors to implement quality improvements of services, operations and processes within regions and companywide.
• Monitor and evaluate the culture of quality in area of responsibility and participate in review activities as appropriate.
• Serve as regional advocate and resource for maintaining a strong quality culture and QMS.
• Support the organization's strategic plan and direction.
• Identify training needs and assist in the development of QMS related training.
• Support quality internal audits by addressing identified non-conformances and developing Corrective Actions Plans with area leadership.
• Assess client experience to identify trends in service delivery.
• Work with region and area leadership in development of their strategic plan for improving the culture of quality, staff engagement, employee awareness, client support, loss reduction, product quality, and workflow efficiencies.
• Collaborate with the Quality Office Director in developing and pursuing company quality initiatives (standards and practices, tool and process development, lessons learned).
• Evaluate acquisition quality programs/management systems as requested; facilitate transition to and training of the HDR QMS.
• Represent Regional/Area Management Team interests to the Quality Steering Committee and contribute to policies, procedures, and standards.
• Increase HDR recognition in business and industry through professional society activities and pursuit of quality awards.

Preferred Qualifications

• Awareness of ISO 9001:2015 QMS Fundamentals
• Ability to develop BI reports, PowerApps, and basic SQL/VBA (preferred; must be able to learn)
• Willingness to travel; regional travel expected (>50% of the time)
• Strong leadership skills and ability to manage relationships with Regional Leadership, Area Leadership, and Quality Office teams
• Ability to work cooperatively across corporate functional groups, business units, and operations to build culture and alignment
• Strong written and verbal communication skills
• Locations preferred: California, Colorado, Washington, Utah, Nevada, Arizona, New Mexico, Idaho

Required Qualifications

• Bachelor's degree in Professional, Engineering or closely related field
• Minimum 8 years in a similar consulting environment and at least 5 years in Quality Management
• Proficiency in MS Word/Excel/Access; understanding of analytic processes
• ASQ CMQ/OE (or equivalent) or the ability to obtain certification within one year of assignment
• Active participation in HDRs employee-owned culture is essential

What We Believe

HDR is our company. We value life experiences and perspectives to foster collaboration, trust, and connection with clients and communities.

Our Commitment

As employee owners, we create an inclusive environment where everyone is welcomed, valued, respected, and empowered to bring their authentic selves to work every day.

We offer a comprehensive benefits package and opportunities for career growth. The compensation range for this position varies by location and experience.

Additional Information

Primary Location: United States-California-Irvine. Other locations include multiple U.S. sites. HDR is an Equal Opportunity Employer and Affirmative Action employer. We consider all qualified applicants regardless of criminal histories or arrest records.