Regional Operations Director - Assisted Living Division - Americare Senior Living : Job Details

Position Summary:

The Regional Director of Operations (RDO) oversees approximately 10 to 15 communities within a designated region of the Assisted Living Division. Reports directly to the Vice President of Operations and is responsible for ensuring operational excellence, modeling Americare's culture, and meeting resident, employee, and financial goals. The RDO supervises community Administrators and collaborates with regional team members.

Essential Functions:

• Creates a culture of accountability, sets targets, and empowers teams to meet community and regional goals.
• Oversees community management, ensuring proper use of physical and financial assets.
• Monitors compliance with laws, regulations, and policies.
• Ensures positive work environments and adherence to Americare standards.
• Collaborates with clinical and sales teams to meet operational and occupancy goals.
• Recruits, trains, coaches, and develops community leaders.
• Provides mentorship and training to staff.
• Monitors community performance and ensures compliance with directives.
• Assumes on-call responsibilities and provides emergency support.
• Supports financial performance through review of budgets and reports.
• Supports strategic plans and new initiatives.
• Sets goals with regional teams and reports on progress.

Qualifications and Requirements:

• At least an undergraduate degree and four years of supervisory or administrative experience, preferably in multi-site senior living management.
• Licensed as a nursing home administrator (NHA) in Missouri.
• Knowledge of regional regulations and sound management practices.
• Strong leadership, communication, and financial skills.
• Valid driver's license and good driving record.

Key Competencies:

• Sound judgment, professionalism, and excellent communication skills.
• Organizational and planning skills.
• Ability to build relationships and lead teams.

Work Environment & Physical Demands:

This role is primarily office-based with daily travel to communities, requiring physical ability to perform tasks such as lifting up to 35 lbs and pushing/pulling up to 100 lbs, along with various sensory and communication skills.

Safety & OSHA:

Adheres to safety policies, uses protective equipment, and reports injuries promptly. Category III exposure risk.

EEO Statement:

Americare is an equal opportunity employer, committed to diversity and inclusion. We provide accommodations for individuals with disabilities and ensure fair employment practices.

This description provides an overview of the role; duties may evolve over time.

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