REGIONAL DIRECTOR OF OPERATIONS - Compass Group : Job Details

Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafs feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's Top 100 Best Places to Work in Healthcare for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.

Working as a Regional Director of Operations (RDO) you will lead, run, and encourage a team within Mount Sinai Health System across Metro NY. Collaborate with the regional leadership team and provide planning, direction, and mentorship to the accounts in your territory, while establishing and maintaining strong client relationships. Your goal is to achieve operational and financial goals in a dynamic environment.

Key Responsibilities:

• Hires, leads, directs, coaches, trains, and develops lead team members within a growing region of acute care hospital accounts
• Drives and develops self and team towards building positive relationships with client(s) and achievement of critical metrics (profitability, safety, engagement, etc.)
• Assist with acquiring profitable new business and expands existing business within the assigned geographic area. Participates in the sales process for the acquisition of new business.
• Sets tone for culture of organization in the region and regularly meets with extended team to ensure full transparency, understanding, accountability, and alignment
• Collaborates with key partners to support regional initiatives
• Visits units regularly to inspect unit operations to ensure contract compliance
• Responsible for managing client relationships through the management and leadership of multiple operations
• Works with leaders on accounting and budget processes
• Ensures consistent and fair administration of all policies and procedures
• Participates in food quality meetings

Required Qualifications:

• Bachelor's or master's degree from an accredited college or university required, with minimum eight (8) years validated experience in multi-unit foodservice or hospitality management
• Day travel within NY Metro region required in this position, with some over night travel
• Previous healthcare food service experience required
• Strong background in a senior leadership role with exposure to contract management, customer service, people development, environmental services, etc
• Strong background of driving patient satisfaction
• Has ability to think quickly, analytically, strategically, and accurately
• Shows experienced client relationship, influencing, listening, and communications (written and verbal) skills
• Champions the inclusive approach, and is proactive, positive, professional, flexible, and resilient
• Excellent written and verbal communication skills
• Proficient computer skills to include various computer programs, Microsoft Office programs

Targeting a November 2025 start date for this position.

Associates at Morrison Healthcare are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, flexible time off, paid parental leave, holiday time off, personal leave, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts (FSAs).

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Applications are accepted on an ongoing basis. Morrison Healthcare maintains a drug-free workplace.