Referral Specialist - UnityPoint Health : Job Details

Coordination of Patient Appointments & Authorizations - Manage and oversee the entirety of the patient referral process, from intake to completion, ensuring accuracy and timeliness at each stage. - Schedule visits with specialists or outpatient services, aligning with patient preferences and provider recommendations. - Complete thorough documentation within the Electronic Medical Record (EMR), maintaining precise and up-to-date records of all referral-related information. - Communicate effectively and efficiently with referring offices, specialists, and patients to relay pertinent referral information, ensuring clarity and comprehension on all sides. - Collaborate closely with clinical teams to streamline processes and optimize patient care delivery. - Uphold the highest standards of customer service and professionalism, both internally within our clinic and in interactions with external stakeholders, demonstrating professionalism and empathy at all times. - Support the maintenance of ...Specialist, Authorization, Customer Service, Insurance, Healthcare, Patient Services