Recruitment & Engagement Director - Cleveland State University : Job Details

Cleveland State UniversityEngaged Learning Department: Levin College of Public Affairs and Education DeanPosition Location: Main CampusFTE: 1.0Job Summary Leads strategic recruitment and engagement initiatives to support the College of Public Affairs and Education's (CPAE) graduate enrollment and retention goals. Develops and implements outreach plans, student engagement activities, and events that attract and retain students. Builds external partnerships to strengthen the graduate student pipeline and collaborates with internal stakeholders to align efforts with academic and institutional priorities. Uses data analysis to continuously refine strategies and improve recruitment outcomes. Performs other functional duties as assigned.Minimum Qualifications Bachelor's degree, preferably in public affairs, education, business administration, marketing, communications, or related field.Five (5) years of experience in admissions, student services, enrollment services, or a business operations environment.Two (2) years of supervisory or leadership experience.Experience with administrative systems or databases in education or related business environments, e.g., higher education contact management or recordkeeping software.Experience mining and utilizing data from enterprise-wide database systems.Valid driver's license and ability to establish and maintain driver eligibility under CSU Driving and Motor Vehicle Policy.Preferred Qualifications Master's degree, preferably in public affairs, education, business administration, marketing, communications, or related field.Two (2) years of experience supervising and managing the admissions recruitment cycle and student enrollment.Experience in higher education admissions, recruiting, or related areas.Knowledge, Skills, and Abilities (KSAs) Excellent interpersonal skills, a “Customer Focus” attitude, and the ability to work collaboratively with diverse constituencies to achieve CSU goals.Strong knowledge of recruitment, enrollment, communication, and marketing practices and trends in higher education.Skilled in project management, problem-solving, decision-making, analysis, communication, follow-through, influence, and persuasion. Ability to function as a systems thinker and be solution-minded with a global perspective. Capable of managing large-scale projects to completion on deadline.Ability to lead, oversee, and manage the admission recruitment cycle and graduate student enrollment.Proactive in ownership of projects, anticipating department needs, developing responses, meeting deadlines, and paying attention to detail. Strong analytical skills and quick learner.Ability to handle multiple tasks simultaneously and adapt to changing circumstances.Proficient in managing, tracking, reporting, and analyzing data.Effective written and verbal communication skills, including making presentations and public speaking. Ability to drive and communicate change effectively.Proficient in Microsoft Office Suite (Word, Excel, Access, Outlook, PowerPoint).Additional Information Requisition Number: PT0703602SApplication Instructions: Applications must be submitted online at . Mailed or emailed applications will not be accepted. Required fields are marked with an asterisk (*).Additional Questions:* How did you hear about this employment opportunity?* Do you require any accommodation for campus screening? (Yes/No)* Are you able to perform the essential functions of this position with or without accommodation? (Yes/No)#J-18808-Ljbffr