Records and Documents Specialist - Alcorn State University : Job Details

Primarily responsible for document corrections, document imaging, data collections and data entry. Knowledge Skills and Abilities The Records and Documents Specialist must have experience in a customer service friendly environment and excellent computer skills consistent with knowledge of an integrated student information system. This position entails working closely with students, faculty and staff on a daily basis. He/she must be proficient in use of Microsoft Office, Windows, email and internet. Essential Job Functions - Scan and index documents - Input and retrieve student information - Perform general office responsibilities to include processing various requests (transcripts, change of major, change of address, verification of enrollment, registration access pins and course overrides) - Interact daily with customers - Answer busy phone lines - Assist administrators during registration periods - Excellent communication and customer service skills - Other duties as assigned Qualifi...Specialist, Records, Customer Service, Healthcare, Education