Reconstruction Administrative Assistant - Servpro : Job Details

SERVPRO of Stockton/Livermore is hiring a Reconstruction Administrative Assistant! We are seeking someone who is great with customers and has a basic to intermediate knowledge of construction principles, field inspection practices, processes, methods, and techniques. This position will work closely with Construction Management to develop an initial scope of repairs and set the tone for the customer experience. The position goal is to prepare the incumbent to progress within the Construction Division to help with expansion.

Position Requirements

• 2 years of construction experience in office and/or field
• Ability to multi-task with strong attention to detail
• Outstanding written and verbal communication skills
• Experience within a service industry environment is a plus
• Courteous and professional with customers and co-workers
• Ability to remain calm and professional during tense or stressful situations

Minimum education: High School diploma or GED equivalent; Ability to successfully complete a background check subject to applicable laws; Availability to work full-time (40 hours/week) with flexibility to work overtime when required.

Primary Responsibilities

• Qualifying construction leads
• Tracking and updating lead status
• Updating various types of customers through websites & emails
• General assistance to construction estimators, project managers & customers

Successful candidates would have: Empathy towards customers under duress, a proactive self-starter, personable, highly organized, works well in a fast-paced environment while being inundated with information and under time pressure to perform certain duties, has a passion for construction, values learning and working in a team environment, highly dependable, and takes ownership of their responsibilities. Computer literate, excellent comprehensive speaking and writing skills, basic construction knowledge, experience with Microsoft Word & Excel.

Pay Rate: Competitive pay based on experience. Medical benefits, vacation, sick leave, holiday.

SERVPRO of Belmont/San Carlos, San Leandro & Stockton is an EOE M/F/D/V employer.