RECEPTIONISTS - New Hampshire Staffing : Job Details

The New Hampshire Veterans Home has a full-time, 1st shift vacancy for a receptionist. Proposed schedule includes: Four 10-hour shifts (7:00am - 6:00pm) Rotating weekends (additional $2.00/hour) Varying weekends

Make a difference in a Veteran's life! Build a career and a life in the beautiful Lakes Region. Be part of a team committed to providing the best quality of life for NH Veterans with dignity, honor, and respect.

Summary: Answers and directs incoming and outgoing telephone calls for a centralized switchboard and acts as receptionist for the NH Veterans Home.

Your Experience Counts: Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education. Minimum Qualifications:

• Education/Experience: 10th grade education
• License/Certification: None
• Other Requirements: None

Preferred Qualifications:

• Experience in clerical or receptionist duties including the operation of a switchboard

Responsibilities:

• Operates telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Greets persons entering establishment, determines nature and purpose of visit, and directs or escorts them to specific destinations.
• Schedules appointments and maintains and updates appointment calendars.
• Hears and resolves complaints from customers or the public.
• Performs administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
• Transmits information or documents to customers, using computer, mail, or facsimile machine.
• Analyzes data to determine answers to questions from customers or members of the public.
• Collects, sorts, distributes, or prepares mail, messages, or courier deliveries.
• Provides information about establishment, such as location of departments or offices, employees within the organization, or services provided.
• Schedules space or equipment for special programs and prepares lists of participants.
• Maintains and updates a telephone directory of employees.
• Maintains and updates listings of residents, visitor logs, and directories as required.