RECEPTIONIST/SWITCHBOARD OPERATOR - Government Jobs : Job Details

The City of Carson is seeking qualified candidates for the position of Receptionist/Switchboard Operator. This is a Part-Time entry level position, limited to no more than 960 hours/fiscal year.

The ideal candidate must be able to handle a high volume of calls from the public, able to operate a central multi-line telephone switchboard quickly and perform general clerical duties. In addition, the ideal candidate must be willing to engage with the public and direct calls to the appropriate departments.

Current vacancy information:

Required documents:

• Typing certificate, indicating typing speed at 40 words/minute or higher. Must be provided with the application, at the time of submission.

Job summary:

Under general supervision, serve as receptionist and central telephone switchboard operator, and performs general clerical work. Provides clerical support to management, supervisory, and/or professional staff.

A typical way to obtain the requisite qualifications to perform the duties of this class is as follows:

Education and experience: Completion of formal education sufficient to ensure the ability to read, write and perform arithmetic calculations at the level required for successful job performance and some experience performing general clerical work.

• Basic office practices and procedures, correct English usage and arithmetic.

Skill and ability to:

• Type at a speed of no less than 40 words per minutes from clear copy.
• Learn assigned office tasks.
• Learn the operation of standard office machines including telephone switchboard and computer.
• Learn receptionist and telephone techniques.
• Use correct English.
• Perform arithmetic computations.
• Understand and carry out oral and written directions.
• Index and alphabetize accurately.
• Meet approved minimal physical and medical standards.
• Establish and maintain effective working relationships and deal tactful with the public.

License and certificate:

Applicants must submit original certification of the ability to type at a rate of at least 40 net wpm with application.

Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. Positions in this class normally:

• Require vision (which may be corrected) to read small print.
• Require mobility of arms to reach and dexterity of hands to grasp and manipulate small objects. Lower body mobility may not be required.
• Perform lifting, pushing and/or pulling which does not exceed 50 pounds and is an infrequent aspect of the job.
• Perform work which is primarily sedentary and is subject to inside environmental conditions.
• May be required to work at a video display terminal for prolonged periods.

Recruitment process: Applications will be screened and evaluated for relevant training and experience. Applications must be complete, and include any and all required documents. Only those applicants determined to be among the most qualified may be invited to participate in the recruitment process, which will consist of the following sections:

• Supplemental questionnaire, no weight
• Selection interview, weighted 100%

The City of Carson is an equal opportunity employer. Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call Human Resources for assistance at (310) ###-####.

Any offer of employment, or acceptance of an employment offer, is contingent upon passing live scan, background check and other tests. All new employees are required to take a loyalty oath. The provisions of this bulletin do not constitute an expressed or implied contract. Any provisions contained herein may be modified or revoked without notice. All statements made on the job application are subject to investigation and/or verification. Inaccurate and/or false statements will be cause for disqualification, removal from the eligibility list or discharge from employment.

Important notice: This position is open. Current City of Carson employees: Please do not use your City of Carson email address as part of this application. You must indicate a personal email address in order to receive communications and/or notices from Human Resources throughout the recruitment process.

City of Carson Summary of Employee Benefits AFSCME - Part-Time (AFSCME Council 36, Local 809)

PARS Retirement

• Contribution made by unit member only with no employer contribution.

CalPERS Retirement Formula (Eligible Unit Members)

• 3%@60 Formula Employees hired before May 6, 2011.
• 2%@55 Formula Classic Members hired on or after May 6, 2011.
• 2%@62 Formula New Members hired on or after January 1, 2013.

Other:

• Employees pay the full Employee Member Contribution on a pre-tax basis.
• 1959 Survivors Program - level 4

Medical Insurance (Eligible Unit Members)

• The City contracts with CalPERS for medical benefits, which offers employees a choice of various HMOs and PPOs.
• The City shall pay the required monthly minimum of $143.00 towards the monthly health insurance premium.
• For unit members who have eight (8) years or more of consecutive service with the City and currently working 1,000 hours or more per fiscal year, the City provides an optional benefits package (medical and vision) and, effective May 26, 2016, the City provides an additional $314.00 per month to be used towards these optional benefits for employee and eligible dependents.

Sick Leave

• Paid sick leave shall accrue at the rate of one (1) hour for each 30 hours worked to a maximum of 24 hours per year.
• Unit members shall be entitled to use accrued paid sick time beginning on the 90th day of employment, defined as sick leave accrual and usage.
• Paid sick leave shall be taken in increments of not less than one (1) hour.

Holiday Pay (Unit members will receive holiday pay only if they are scheduled to work during the pay period in which the holiday falls). Effective calendar year 2012, unit members will receive five (5) hours of holiday pay for each of the following holidays:

• New Year's Day
• Memorial Day
• Thanksgiving Day
• Christmas Day

For more information please click on the link below.

AFSCME PT AFSCME PT (Download PDF reader)