Receptionist - Otterbein SeniorLife : Job Details

Otterbein at Tipp City is looking for a compassionate Part Time Receptionist who welcomes customers on the phone and in person and responds to a wide variety of requests by accurately assessing the customer's needs and requests; and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Otterbein policies.

At Otterbein, you are not an employee. You are a partner in caring because we are all partners working together for a goal. We believe in person-centered care that honors the residents and the choices they make. That are dedicated to providing the highest level of compassionate, quality care at our Communities or our small house neighborhoods. Join our team of Partners who are talented, kind, wise, funny, spirited, generous, endearing, and so much more.

This is a part-time position. The shift hours are from 10a-3p Saturday and Sundays. May require filling in for vacations as needed.

• Greet customers entering and leaving the community, using customer name whenever possible
• Answer customer calls and direct them appropriately
• Handle all customer interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
• Maintain current file/listing of residents by name and location, emergency phone numbers of on-call personnel, department extensions

• Education: High school diploma or equivalent
• Experience: A minimum of 1 year preferred
• Ability to be self-directed and prioritize tasks, working independently and managing time efficiently
• Excellent customer service and communication skills, both written and verbal
• Computer Skills: Proficient in Microsoft Office

Benefits

Health & Wellness

• Medical Insurance with free virtual doctor visits
• Vision & Dental Insurance
• Pet Insurance
• Life Insurance
• Employee Assistance Program (EAP) for personal and professional support

Financial Security

• 401(k) Retirement Savings Plan with company match
• Paid Time Off (PTO) that accrues immediately from day one
• Paid Holidays for a healthy work-life balance
• Access to DailyPay, enabling you to access up to 100% of your earned wages on a daily basis
• Tuition Reimbursement up to $5,250 per year for ANY field of study
• Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College
• Employee-Sponsored Crisis Fund available for those facing unforeseen challenges
• Legal & Identity Theft Protection

Growth & Development

• University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts
• Multiple Partner Discounts available for various products and services through Access Perks
• Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work

*Some benefits, including PTO and tuition reimbursement, are based on hours worked.

Why work for Otterbein SeniorLife:

For more than 100 years, Otterbein has provided senior housing options rooted in respect and community. We're a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents.

Otterbein SeniorLife consists of lifestyle communities, revolutionary small house neighborhoods, home health, and hospice care in Ohio and Indiana. We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services.

Apply today and begin a meaningful career as a Receptionist at Otterbein!