Receptionist - Massachusetts Staffing : Job Details

We are looking for a meticulous and friendly Receptionist to join our team in Newton, Massachusetts. As the first point of contact for visitors and callers, you will play a key role in creating a welcoming environment and ensuring smooth communication within the organization. This is a contract position ideal for someone with excellent organizational and communication skills.

Responsibilities:

• Greet visitors warmly and direct them to the appropriate personnel or department.
• Manage a multi-line phone system, answering and transferring calls efficiently.
• Handle inbound calls, providing accurate information or redirecting inquiries as needed.
• Maintain a well-organized reception area, ensuring it is tidy and presentable.
• Assist with basic administrative tasks, such as scheduling appointments and managing correspondence.
• Provide support for the switchboard, ensuring seamless operation of phone lines.
• Collaborate with team members to address any reception or communication challenges.
• Uphold a meticulous demeanor while interacting with clients, staff, and guests.
• Monitor and distribute incoming mail or packages to appropriate recipients.
• Maintain records of visitor logs and other reception-related documentation.

Requirements:

• Proven experience as a receptionist or in a similar role.
• Proficiency in managing a multi-line phone system, including switchboards with up to 10 lines.
• Strong verbal and written communication skills.
• Ability to handle inbound calls with professionalism and efficiency.
• Familiarity with basic office equipment and administrative procedures.
• Excellent organizational skills and attention to detail.
• Ability to work part-time hours as required.
• Friendly and approachable personality, with a customer-focused attitude.