Receptionist - Express Employment : Job Details

Top Job Located in Saint Paul, MN Salary: $21/hrReceptionist - $21/hrJob Summary:The Customer Service Representative serves as the first point of contact for clients and visitors, providing exceptional customer service and administrative support. This role involves acting as a liaison for business development, lending, and general inquiries, ensuring smooth and efficient front desk operations.Duties and Responsibilities:

• Greet and welcome clients, visitors, and staff in a professional and friendly manner.
• Answer and direct phone calls, emails, and other inquiries to the appropriate departments.
• Assist the business development team by scheduling meetings and coordinatingappointments.
• Provide information and support to potential clients and partners.
• Maintain records of business development activities and follow-ups.
• Assist the lending team with client inquiries and document processing.
• Schedule and confirm appointments for loan consultations.
• Ensure all necessary paperwork is completed and filed correctly.
• Manage incoming and outgoing mail and deliveries.
• Maintain office supplies and inventory.
• Assist with administrative tasks such as data entry, filing, and document preparation.
• Other duties as assigned.

Skills and Qualifications:

• Ability to communicate fluently in Spanish and English.
• Minimum of 1-2 years of experience in a front desk, customer service or administrativerole.
• Proficiency using Microsoft Office systems (Outlook, Word, Teams, Excel, PowerPoint,Planner)
• Professional appearance and demeanor.
• Prior experience working in a non-profit organization, a plus.

#EXSTPOSExpress Office: Saint Paul 1696 Suburban AvenueSaint Paul, MN 55106