Receptionist - UnitedHealth Group : Job Details

Obtain accurate and updated patient information, such as name, address and insurance information - Perform insurance verification on the date of service - Obtain patient signatures for required documents - File, Fax and maintain medical records - Confirms and schedule appointments - Answering incoming and outgoing telephone calls promptly and courteously - Follow the Cash Security policy and procedures according to Optum Medical guidelines - Ability to maintain a work queue list- complete any pending actions i.e. referrals, scheduling appointments - Check In and Check Out patients - Ability to maintain and work the front desk in-basket pool - Perform referral documentation promptly - Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments - Adhere to the standards identified via Sparq regarding Optum Employee Policies - Work cohesively with fellow employees to achieve specific team goals - Comfortable working in a hi...Receptionist, Insurance, Medical, Health, Healthcare, Patient, Benefits