Receptionist - Total Rehab LLC : Job Details

About Us:We are a busy, patient-focused medical office specializing in pain management. Our dedicated team of healthcare professionals provides compassionate care to patients managing acute and chronic pain. We are looking for a reliable, professional, and detail-oriented Receptionist to join our front office team and help create a welcoming environment for our patients.Position Summary:The Receptionist is the first point of contact for patients, visitors, and vendors. This role requires excellent customer service, organizational, and communication skills to ensure smooth daily operations in a fast-paced medical environment.Key Responsibilities:· Greet patients and visitors with professionalism and warmth· Answer and route phone calls promptly and accurately· Schedule, confirm, and manage patient appointments· Verify insurance information and collect co-pays and balances· Maintain accurate patient records and update demographics· Assist patients with intake paperwork and guide them through check-in/check-out processes· Communicate effectively with medical staff to coordinate patient flow· Handle confidential information in compliance with HIPAA regulations· Perform general administrative tasks including filing, scanning, and correspondenceQualifications:· High school diploma or equivalent required; college preferred· Prior medical office or receptionist experience strongly preferred· Knowledge of medical terminology, insurance verification, and EMR systems is a plus· Strong interpersonal skills with a focus on patient care and customer service· Ability to multitask and stay organized in a busy environment· Proficient in Microsoft Office and comfortable with computer-based scheduling systems· Professional appearance and demeanorWhat We Offer:· Competitive pay based on experience· 401K· Health, dental, and vision insurance options· Paid time off and holidays· Opportunities for growth and training within a supportive teamPI9d11c6dfc216-13336-#######9