Receptionist - Missouri Staffing : Job Details

Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice and to provide a top-tier employee experience, regardless of the location where you work. Premier Truck Group is headquartered in Dallas, Texas, with over 40 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it.

When you join our team, you're rewarded with the opportunity to work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including: Employee Discounts, Medical, Dental, and Vision Insurance, Life Insurance, Employee Assistant Programs, Paid Holidays and Paid Time Off, 401k Plan with Employer Match, Training, and Work-Life Balance.

Answers multi line phone system in accordance with company policies, using the company approved greeting in a friendly and professional manner. Responds quickly and accurately to incoming telephone calls by routing calls, providing assistance and furnishings general information to internal and external callers. Offers to take message or send caller to voicemail according to caller preference and company policy when person caller is trying to reach is not available. Greets and directs visitors, including but not limited to customers and vendors, to the correct department, notifies the appropriate person that visitor has arrived. Obtains and records basic demographic information about each customer, using dealership sales control system. Hands out brochures and other information to visitors to dealership. Answers customer inquiries and refers more complex inquires to the appropriate person. Greets customers in the service department during morning rush hour and obtains basic customer information. Serves as clerical and administrative back-up. Other duties as assigned.

Required Education and Experience High school diploma or equivalent. Preferred Education and Experience High School diploma or equivalent and one or more years' experience answering calls in a high volume setting.