Receptionist - Addison Group : Job Details

Location: Chicago, IL

Industry: Healthcare

Pay: $18$19 / Hour

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About Our Client:

Addison Group is partnering with our client in the healthcare industry to hire a dependable and professional Receptionist for their Chicago office.

Job Description:

The Receptionist will act as the first point of contact for visitors, callers, and staff, creating a welcoming environment while managing front desk operations. This position involves handling a high volume of calls, assisting visitors, and supporting office activities to ensure smooth daily operations.

Key Responsibilities:

• Greet and assist visitors in a professional and friendly manner
• Answer, screen, and route a high volume of incoming calls (100+ daily)
• Provide accurate information or direct inquiries to the appropriate person
• Support patients, caregivers, and staff with scheduling or locating individuals
• Manage mail and deliveries
• Maintain visitor sign-in procedures and issue badges
• Perform basic administrative and office support tasks

Qualifications:

• High school diploma or equivalent
• 1+ year of experience in customer service or a front office role
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to handle a fast-paced environment and multitask effectively
• Strong communication and problem-solving skills
• Professional demeanor and positive attitude

Perks:

• Opportunity to become the preferred backup receptionist for ongoing assignments
• Collaborative and supportive team environment
• Experience in a mission-driven healthcare setting

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Reasonable accommodation is available for qualified individuals with disabilities, upon request.