Receptionist - LSU Alumni Association : Job Details

Position Summary (Part-Time) The Receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, as well as additional clerical duties. The Receptionist will serve visitors by greeting, welcoming, and directing them appropriately; notifying company personnel of visitor arrival; maintaining security and telecommunications system. The Receptionist also assists conference services by assisting clients with their event needs and directing clients appropriately. The ideal candidate will have the ability to make visitors feel welcome and comfortable, creating an excellent guest experience at the Lod Cook Alumni Center. The Receptionist often serves as the face of the alumni center for visiting guests. Essential functions

• Answering, assisting, and directing all incoming telephone calls to appropriate parties in a professional and courteous manner.
• Performing related clerical work such as typing, filing, and sorting mail distribution.
• Preparing shipping labels and ordering/executing FedEx and UPS pickups and deliveries.
• Greeting guests and assisting with their needs in a professional, friendly, hospitable manner.
• Typing memos, correspondence, reports, and other documents.
• Performing a variety of clerical duties such as photocopying, faxing, filing, scanning, collating, and administrative support when needed.
• Participating in LSU Alumni Association events and official functions as needed.
• Performing other duties and tasks as may be assigned from time to time by the Supervisor.

Requirements Minimum Qualifications

• Two years of receptionist/front desk experience (or equivalent customer related ability).
• Proficient in Microsoft Office, specifically Excel, Word and PowerPoint.
• Administrative office experience.
• Strong organization skills.

Knowledge, Skills, and Abilities

• Excellent oral and written communication skills.
• Problem solving abilities; requires working closely with events, facilities and catering staff to help identify issues and solve them expediently.
• Customer/Client Focus. Excellent customer relationship skills. High energy, positive attitude.
• Flexibility.
• Collaboration skills; teamwork.

Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. This position is frequently required to give tours and guide guests around the alumni center. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.