Receptionist - State of Massachusetts : Job Details

Receptionist

State of Massachusetts

Job Location : Boston,MA, USA

Posted on : 2025-08-10T17:30:35Z

Job Description :
The Massachusetts Commission Against Discrimination (MCAD) is the independent state agency that enforces the Massachusetts anti-discrimination laws by investigating complaints of discrimination in employment, housing, public accommodations, and other aspects of everyday life. Pursuant to its mission to eradicate discrimination in the Commonwealth, the MCAD also offers remedial and preventative training, and publishes resources online such as model policies, posters, and guides. The MCAD is seeking a dynamic and committed individual to provide reception support. The Receptionist will maintain files and records; answer telephones; interact with the public on the telephone and in-person; prepare and mail outgoing correspondence or parcels, including serving complaints on parties; prepare correspondence, forms, files, and reports for processing, storage, or forwarding; answer inquiries/information calls, schedule intakes, review and enter complaints into the Case Management System (CMS); o...Receptionist, Equipment, Administrative, Intake, Information
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