Receptionist - Illinois Staffing : Job Details

Front Desk Reception And Office Assistant

The Front Desk Reception and Office Assistant serves as the first point of contact for visitors and incoming callers while providing critical administrative and customer service support to ensure efficient day-to-day operations. This role is responsible for managing incoming orders and customer documents, coordinating internal communications, and maintaining organized office systems.

Responsibilities

• Serve as front-line customer service representative, managing incoming calls and directing inquiries appropriately.
• Process daily orders and shipping documentation, ensuring timely distribution of paperwork to customers.
• Manage digital records including scanning, uploading, and organizing paperwork.
• Support internal departments with mail distribution, document handling, and administrative tasks.
• Coordinate office and shop supply orders, scrap pickups, and basic facility maintenance.
• File and follow up on shipping claims and maintain accurate claim records.
• Perform general office duties including scheduling, data entry, and supporting internal process improvement.

Essential Skills

• 3-6 months customer service experience in retail, restaurant, or hotel settings.
• Experience with handling phones.
• Proficiency in Microsoft Office (Outlook, Excel, Word).
• Experience in scanning and filing, particularly with PDF files.

Additional Skills & Qualifications

• Experience with ERP systems, especially those that are Excel-based.
• Receptionist or Front Desk experience.
• Experience in the manufacturing industry.
• Strong organizational skills, ability to multitask, and a friendly demeanor.
• Ability to prioritize tasks and handle interruptions without becoming overwhelmed.

Work Environment

The position is 100% onsite with set shift hours. The work environment is described as positive, though it can be a bit stressful due to being short-handed. There is a potential for this temporary position to become permanent.

Pay And Benefits

The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Loves Park, IL.

Application Deadline

This position is anticipated to close on Aug 19, 2025.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain, and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific, and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.