Receptionist - Housing Works : Job Details

Description Compensation: $17/hr Benefits: We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books. Overview: Our nonprofit organization for a dedicated Receptionist. The receptionist is responsible for excellent customer service, greeting visitors, answering calls and fielding them accordingly. The ideal candidate has excellent communication and fielding them accordingly. The ideal candidate has excellent communication and multitasking skills, a positive attitude, and a strong work ethic. Responsibilities:

• Greet guests/staff as soon as they arrive and connect them with the appropriate department.
• Answer the phone in a timely manner and make direct calls to the correct staff/department.
• Announce arrivals to the staff using the Walkie talkies/ Team's system.
• Ensure all guests sign-in on Greetly and manage the privacy of the guest log in book.
• Accept deliveries and regular mail and ensure staff are informed by Greetly/ email.
• Maintain a logbook for all deliveries. (except food deliveries)
• Provide administrative support as needed and approved by the Office Manager.
• Maintain cleanliness of the work desk and reception area.
• Stocks coffee, office and printer supplies.
• Liaisons with vendors when applicable.
• Responsible for postage and preparing envelopes for staff mailings.
• Follow agency policies and procedures (For example, arrive at work on time, maintain consistent attendance, follow the 2 weeks' notice for vacation time).
• Attend and participate in weekly/ monthly supervision.
• Participates in trainings/workshops to enhance professional and technical knowledge.
• Adheres to Housing Works guidelines as prescribed in the employee handbook and other policies and procedures manual.
• Emailing/ teams staff of important updates Monthly communication emails

Minimum Requirements

• High School diploma/GED preferred.

Housing Works requires employees working in our Health Services division to be fully vaccinated against COVID-19, unless approved for a legal accommodation. If you need an accommodation for any reason, including related to this job requirement, please contact Human Resources. Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at [email protected] Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State's first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services. Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This position is included in a bargaining unit of Housing Works' New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union ( RWDSU ). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a CBA ) between Housing Works and the RWDSU