Receptionist - The Minute Man Arc for Human Services : Job Details

Location: 35 Forest Ridge Road, Concord, MA 01742

Hourly Rate: $18.00 - $20.00

Schedule: 7:00am – 3:00pm Monday - Friday

Salary – Non-exempt

Hourly compensation

Join our team and change someone's life!

At Minute Man Arc, our dedicated staff includes more than 200 employees who improve the lives of people with disabilities. We offer a work environment that values and respects diversity. Living up to our core values, we empower the people we proudly support and make a real impact in the world. We provide hands-on training opportunities with plenty of room for growth, both personally and professionally. If you want a meaningful job with exceptional benefits, read on...

Our benefits:

$2,000 hiring bonus

10 days paid vacation every year to start

13 days paid holidays each year

3 days paid personal time each year

Up to forty hours sick time in accordance with the MA sick time law.

Health insurance with fully paid health care deductible

Free prescription drugs -- no copays

Dental insurance available

Vision insurance available

Free life insurance in the amount of your annual salary

Free short-term and long-term disability insurance

Free training and certification in your field

Tuition reimbursement

Summary of Position:

Staff front desk greeting visitors and answer phones. Provide clerical support to administrative staff. Provide support to Day, Transportation, Recreation Programs and Administration.

Answer telephones, determine purpose of callers, and forward calls to appropriate personnel or department. Takes and delivers messages or transfers calls to voicemail when appropriate personnel are unavailable. Receive deliveries, and other reception-related duties as needed.

Assist Day, Transportation Directors/Asst. Directors and Recreation Program Manager as needed to 1) Call Vans for pick up as instructed by Program Directors, 2) Act as a room monitor during afternoon transition, 3) Track attendance of participants in programs and know their whereabouts, 4) Contact Staff in field as needed, 5) Be aware of program endings times, 6) Provide information to parents and caregivers regarding van arrival times, and 7) Assist with arrival and dismissal of individuals served.

Other duties as assigned.

Qualifications

Excellent Microsoft Office skills; including Word and Excel.

Basic math skills – adding, subtracting, dividing, and multiplying.

Excellent customer service skills.

Ability to manage multiple tasks is essential.

Current drivers' license and ongoing use of an automobile.

Ability to communicate verbally and in writing.

Ability to operate common office machines (fax, copies, adding machine, computer and postage meter).

Ability to interact with a wide variety of individuals.

Education/Experience

High school education or its equivalent.

2-3 years prior administrative support experience.

Minute Man Arc is committed to providing a caring and safe environment for all the individuals we serve. To help ensure this, Minute Man Arc conducts annual background checks on all employees. These checks include a criminal background check (CORI).