Receptionist - Jefferson : Job Details

Welcome patients' families and friends upon arrival. Provide clear directions and essential information about the surgical process and waiting area procedures.

Maintain regular communication with surgical and recovery room teams.

Keep family members informed about the progress and status of the surgery in a timely and compassionate manner.

Serve as a bridge between the medical team and the patient's loved ones.

Offer emotional support and ensure that updates are delivered with empathy and clarity.

Clearly explain the surgical process, estimated waiting times, and what to expect during recovery.

Provide post-operative care instructions as needed, ensuring understanding and answering any questions.

Foster a peaceful and supportive atmosphere in the waiting area.

Address concerns or anxieties with patience and professionalism.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

At Jefferson, we offer a comprehensive total rewards package designed to support the health and well-being of our colleagues and their families. It includes a wide range of benefits including competitive pay, health and retirement benefits, life and disability insurance, paid time off, educational benefits, financial and mental health resources and much more. Our diverse benefits offerings ensure you have the coverage and access to services you need to thrive both personally and professionally.