Receptionist | Full Time - The Solana Doylestown : Job Details

Status: Non-Exempt, Full-Time

Work Schedule: Tuesday-Saturday, availability to work 6:45 AM - 2:15 PM and 8:00 AM - 4:00 PM shifts required

Work Hours: 35-37.5 Hours/Week

Pay: $19.00-20.00/hour based on experience

At Sedgebrook, we embrace and celebrate meaningful relationships to enrich the lives of those we serve. Join us in making a difference in the community and in the lives of our residents.

We are looking for a hospitality-focused Receptionist to join our award-winning community! This position plays a vital role in ensuring the smooth operation of Sedgebrook's front desk service areas in both the Independent Living and Health Center buildings on our campus. This person must possess best-in-class customer service and be the first impression of the community.

We offer a generous benefits package for eligible employees which includes:

• Health, Dental & Vision Insurance - benefits package beginning the 1st of the month following your hire date
• Get paid daily with DailyPay!
• Paid Time Off & Paid Holidays
• 401(K) with Company Match
• Discounted Meals through Employee Meal Program
• Health Care and Dependent Care Flexible Spending Accounts
• Short- & Long-term Disability Insurance
• Life/AD&D Insurance
• Employee Assistance Program
• Indoor Parking Garage
• Child Care Discount with KinderCare

Here are a few of the daily responsibilities of the Receptionist:

• Greet, welcome and direct residents, visitors, staff in a friendly and professional manner, while handling questions or concerns efficiently.
• Manage and maintain records for resident admissions and discharges.
• Prepare admission packets and work closely with the floor nursing staff.
• Manage incoming calls, emails, faxes, and all other correspondence. Direct to appropriate resident, staff member, or department.
• Monitor reception area traffic; directing, deliveries, packages, etc.
• Maintain accurate information, pertaining to residents being off campus, via the away book, away latch log and shift pass along.

Here are a few of the qualifications we need you to have:

• High school diploma or general education degree (GED) required.
• Minimum of one (1) year receptionist experience required.
• Proficient in office software, including Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, etc.).
• Must possess strong verbal and written communication skills and exceptional organizational skills.
• Must be able to effectively multi-task in a fast-paced environment, while maintaining a positive attitude.
• Ability to operate postage and copy machinery.
• Must be able to speak conversational English to communicate with residents, visitors, family members, supervisor and co-workers.
• Associate's or Bachelor's degree a plus.
• Previous experience in a senior living environment or medical facility preferred.

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