Receptionist - Clinic - Tennessee Staffing : Job Details

Performs receptionist, registration, and clerical duties associated with direct and scheduled patient admissions.

Reports to: Practice Office Manager

FLSA: Non-exempt

Essential Functions:

• Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
• Distributes and explains forms, documents, and educational handouts to patients or family members.
• Meets with patient or patient's caregiver before office visit to exchange necessary information and documentation.
• Provides explanation of process and addresses concerns and questions.
• Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.
• Verifies insurance benefits and obtains precertification/authorization as necessary.
• Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up.

Nonessential Functions:

• Perform other duties as assigned.
• Attends and participates in staff meetings, in-service, projects and committees as assigned.
• Adheres to and supports policies and procedures of the STRHS.
• Works scheduled shifts including overtime, when necessary.
• Accepts all call schedule as directed.
• Maintains a neat and professional appearance in compliance to the existing dress code.

Organizational Expectations:

• Compliance to the STRH - Lawrenceburg Standards of Performance is required.
• Compliance to Dress Code Standards
• Should this job description be filled by a PRN employee, they will be subject to the requirements of that position.

Job Requirements:

• *Minimum Education* High school diploma or equivalent
• *Required Skills* Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
• Licenses: