Quality Technician - Vertiv Holdings : Job Details

Essential Job Duties

• Maintain positive, progressive, and productive attitude toward plant targets and objectives regarding reliability, accountability, safety, integrity, quality, and productivity as a unified goal.
• Utilize the NCR process and 8D approach to building quality into the processes including but not limited to:
  • Internally audit daily work activities within the organization to identify non-conformances in process that require sustained correction.
  • Expeditiously initiate, manage-by-priority, and close out NCR's.
  • Escalate repeated non-conformances or advanced level problems to QA Engineers.
  • Measures cost of poor quality and number of customer complaints.
  • Manages external complaints and handles RGA's.
  • Transfers all NCR corrective actions to FMEA critical controls and adds those controls to Groups control plan.
• Ensures all associates in respective area are competently trained and practicing proper operating procedures to ensure a quality product is passed through all stations.
• Identifies opportunities to build quality into the products and processes.
• Liaise closely with engineering, production, safety, vendors to ensure product compliance.
• Engage in any improvements which seek to drive the COPQ down.
• Assist development of a fully documented SOP's for all activities within the organization.
• Deliver training for any new quality improvement.
• Controls feedback from first and second party MS audits.

Knowledge, Experience, Skills, and Abilities

• Minimum of Associates degree required, a technical related field is preferred
• 3-5 years' experience working in an advanced technical QA position in a manufacturing environment preferred.
• 3-5 years' experience quality related document control preferred.
• 3-5 years' experience using measuring tools (calipers, micrometers, and/or tape measures) to do in-depth quality checks.
• Must be willing to learn the entire process of the production line where you are assigned.
• Quality related certifications and training highly preferred (Lean Manufacturing, Six Sigma, Kaizen, etc.)
• Excellent communication skills, both verbal and written, and strong attention to detail.
• Ability to handle pressure and request resources when necessary.
• Ability to work as a member of a team in a team-oriented environment.
• Ability to plan and organize your responsibilities according to needs of the company.
• Ability to make decision and self-pace your work. Strong prioritization skills.
• Demonstrated tenacious problem-solving ability in an organized manner using 8D/NCR methodology.
• Experience with Data Collection and SPC.
• Ability to read engineering drawings and measure or test product to determine conformance.
• Trained on Internal Auditor.
• Proficient in Microsoft Word and Excel. Teachable to grow reporting skills.
• Ability to occasionally travel to vendors and clients to handle NCR's.
• Ability to interact with multiple people at different levels to include but not limited to upper management, production, engineering, clients, and vendors to creatively resolve quality issues.
• Must act in the best interest of E&I to clients and suppliers.

Physical / ADA Requirements

Due to the nature of our work, Team Members may be required to lift 50 lbs. on a regular basis, carry objects over distance, bend/twist, squat, climb ladders, sit or stand for extended periods of time, use tools requiring manual dexterity, and may be required to operate powered industrial equipment.