Quality Manager - Brightpath Associates LLC : Job Details

We're seeking a technically strong, mechanically inclined professional with deep knowledge in electrical and mechanical inspection who is ready to lead a collaborative, customer-facing quality team.

If you thrive on continuous improvement, excel in regulatory compliance, and love working cross-functionally to deliver quality excellence, this could be the promotion you've been waiting for.

Key Responsibilities

Quality Leadership & Compliance

• – Serve as the Lead Quality Management Representative.
• – Supervise and develop the Quality Assurance team, including engineers and inspectors.
• – Oversee AS9100 audit compliance and ongoing ITAR certification.
• – Serve as Lead Auditor for internal, external, and third-party audits.
• – Train and qualify staff on the QMS and company policies.
• – Develop and implement quality training programs for both QA and production teams.
• – Ensure compliance with applicable regulations and directives (REACH, ROHS, Conflict Minerals, Counterfeit Materials, SAE, MIL Specs, etc.).

Product & Process Quality Oversight

• – Conduct and manage First Article Inspections (FAIs) per AS9102 using Net-Inspect.
• – Oversee inspection and calibration of test equipment, including LCR meters, HiPot testers, oscilloscopes, micrometers, etc.
• – Perform product and receiving inspections.
• – Review product quality records for accuracy and completeness.
• – Develop and maintain Inspection Plans and support ECO (Engineering Change Order) approvals.
• – Evaluate and resolve discrepancies in quality reports across internal teams, customers, and suppliers.

Customer & Supplier Interface

• – Act as primary liaison to customers, suppliers, and regulatory agencies for quality-related matters.
• – Support the contract review process, including verification of quality clauses, export compliance (ITAR/EAR, NAFTA, HTS codes), and first article requirements.
• – Manage vendor quality performance, communicate nonconformances, and audit corrective/preventive actions.
• – Process customer complaints (RMAs) and validate customer expectations.

Root Cause & Continuous Improvement

• – Drive Root Cause Analysis and implement corrective and preventive actions.
• – Track and audit effectiveness of corrective actions.
• – Identify, propose, and implement cost-saving and quality improvement projects from concept through execution.

Operational Quality Support

• – Define and manage daily and weekly goals for the quality department.
• – Collaborate with production and engineering teams to troubleshoot and prevent nonconformances.
• – Monitor daily shipments and resolve quality issues to support on-time delivery.
• – Support departmental planning, budgeting, and performance reporting.

Qualifications

Required Knowledge, Skills, and Abilities

• – Ability to manage quality projects and lead cross-functional teams.
• – Hands-on approach to quality support in a manufacturing setting.
• – Excellent communication, organization, and interpersonal skills.
• – Strong working knowledge of QMS standards (AS9100, ITAR).
• – Experience with industry/military standards and specifications.
• – Proficiency in use of measurement tools and electrical testing equipment.
• – Skilled in Microsoft Office (Excel, Word, PowerPoint); familiarity with Adobe preferred.
• – Must pass an eye exam, including color vision test.
• – Strong understanding of Root Cause Analysis and Corrective/Preventive Actions.
• – US Person status as defined by ITAR.
• – Ability to lift up to 30 lbs.

Preferred

• – Ability to communicate in Spanish.
• – Experience conducting and managing audits.
• – Familiarity with contract manufacturing and electro-mechanical assemblies.
• – Prior leadership experience in a regulated manufacturing environment.

Education and Experience

• Bachelor's degree in Engineering or a related technical field.
• Minimum 5 years of experience in manufacturing, preferably in aviation, military, or electro-mechanical industries.
• Prior experience in quality leadership or supervisory roles preferred.