Quality Manager - Aegis Worldwide : Job Details

Key Responsibilities:

Quality Management System:

• Develop, implement, and maintain the Quality Management System (QMS) to comply with industry standards and customer expectations.
• Ensure adherence to ISO/TS/IATF quality standards and lead efforts to achieve and maintain relevant certifications.

Quality Inspection and Testing:

• Oversee quality inspection processes for incoming materials, in-process manufacturing, and final product evaluation.
• Implement robust testing procedures to ensure compliance with product specifications and regulatory requirements.

Root Cause Analysis and Corrective Actions:

• Lead root cause analysis investigations for quality issues and non-conformances, initiating appropriate corrective and preventive actions.
• Work collaboratively with cross-functional teams to implement sustainable solutions.

Continuous Improvement:

• Drive a culture of continuous improvement by promoting Lean Six Sigma principles and facilitating improvement projects.
• Identify opportunities to enhance quality processes, reduce defects, and improve overall product performance.

Supplier Quality Management:

• Collaborate with the procurement team to assess and monitor supplier quality performance.
• Establish supplier quality requirements and conduct audits, as necessary.

Quality Training and Development:

• Provide training and guidance to employees on quality-related topics, ensuring a clear understanding of quality standards and processes.

Customer Complaint Management:

• Oversee the handling of customer complaints, investigating root causes, and implementing corrective actions to prevent recurrence.
• Maintain effective communication with customers to address their concerns promptly.

Quality Metrics and Reporting:

• Establish and monitor key quality metrics to evaluate the effectiveness of the QMS and drive improvement initiatives.
• Prepare and present quality reports to management and other stakeholders.

Regulatory Compliance:

• Stay updated with industry regulations and standards to ensure the organization's compliance with all relevant quality requirements.

Requirements:

• Bachelor's degree in Engineering, Quality Management, or a related field.
• Proven experience (minimum 5 years) in quality management, preferably in the automotive industry.
• In-depth knowledge of quality management systems, ISO/TS/IATF standards, and regulatory requirements.
• Strong problem-solving skills and experience with root cause analysis and corrective actions.
• Experience in leading continuous improvement initiatives using Lean Six Sigma methodologies.
• Excellent communication and leadership skills with the ability to collaborate effectively with cross-functional teams.
• Familiarity with supplier quality management and supplier auditing processes.
• Understanding of automotive-specific quality standards and requirements (e.g., PPAP, APQP, FMEA) is a plus.
• Demonstrated commitment to delivering exceptional product quality and customer satisfaction.