Quality Management Lead - Booz Allen Hamilton : Job Details

Overview

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Responsibilities

Apply subject matter expertise, knowledge of industry standards and best practices to establish and enhance business processes' efficiencies and efficacy. Assess new and existing business process requirements, capturing strengths and identifying challenges and opportunities for enhanced efficiency or efficacy. Coordinate viability and implementation of process enhancements, alternatives, and solutions with program leaders to improve quality, customer satisfaction, and cost performance. Mentor and guide program personnel and leaders on quality assurance, control, and improvement strategies, procedures, and activities.

Basic Qualifications

• Experience with quality assurance and delivering or providing quality support
• Experience as a project leader and collaborating with teams
• Experience with trend analysis
• Knowledge of quality industry standards
• Ability to perform detail-oriented tasks
• Ability to identify process improvements and recommend solutions
• Ability to effectively communicate in verbal and written form with multiple stakeholders, including senior leaders and executives
• TS/SCI clearance
• Bachelor's degree

Additional Qualifications

• Experience with the Intelligence Community (IC), the Department of Defense (DoD), or FEDSIM programs
• Experience with Cost Plus Award Fee contracts and reporting against service level agreements
• Experience with project or program management
• Ability to manage and prioritize multiple tasks and work in a deadline-driven environment
• Ability to establish and maintain effective working relationships using interpersonal skills
• Master's degree
• CAPM or PMP Certification

Clearance

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including location, the individual's education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $99,000.00 to $225,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Role Title

Quality Management Lead

Key Role

Apply subject matter expertise, knowledge of industry standards best practices to establish and enhance business processes' efficiencies and efficacy. Assess new and existing business process requirements, capturing strengths and identifying challenges and opportunities for enhanced efficiency or efficacy. Coordinate viability and implementation of process enhancements, alternatives, and solutions with program leaders to improve quality, customer satisfaction, and cost performance. Mentor and guide program personnel and leaders on quality assurance, control, and improvement strategies, procedures, and activities.

Basic Qualifications (cont.)

• Experience with quality assurance and delivering or providing quality support
• Experience as a project leader and collaborating with teams
• Experience with trend analysis
• Knowledge of quality industry standards
• Ability to perform detail-oriented tasks
• Ability to identify process improvements and recommend solutions
• Ability to effectively communicate in verbal and written form with multiple stakeholders, including senior leaders and executives
• TS/SCI clearance
• Bachelor\'s degree

Additional Qualifications (cont.)

• Experience with the Intelligence Community (IC), the Department of Defense (DoD), or FEDSIM programs
• Experience with Cost Plus Award Fee contracts and reporting against service level agreements
• Experience with project or program management
• Ability to manage and prioritize multiple tasks and work in a deadline-driven environment
• Ability to establish and maintain effective working relationships using interpersonal skills
• Master\'s degree
• CAPM or PMP Certification

Clearance (cont.)

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Work Model

Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

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