Quality Control, Training, and Field Manager - Molly Maid : Job Details

Would you like a new career where you get training and have an opportunity to advance? Do you want to stop working crazy hours and have some flexibility in your schedule?

As a Field Manager / Quality Control / Trainer, you are a key team member in upholding our commitment to customer satisfaction and professionalism. With a career at Molly Maid, you will bring customers joy and relief, and reward yourself in the process.

Bilingual in Spanish and English to communicate with our team and customers is a must!

Ready to join a company and a team that will support you? Apply today - we're ready for you!

Prior customer service, training, cleaning experience or equivalent experience with the ability to learn quickly is a must!

This job is right for you if you are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction, and able to effectively manage a variety of situations on a day-to-day basis. We'll teach you everything you need to know about what makes Molly Maid unique including our proven cleaning process, highly trained programs, commercial grade equipment and supplies, and our unique culture. Once you've enjoyed training in the Molly Maid process, you'll provide support to the teams that will deliver exceptional service to customers.

Full-time. No nights. No weekends. No holidays.

We provide:

• consistent 40+ hour weekly schedule
• Paid training on our proven systems that WOW customers. Come grow with us!
• A fun culture where success is celebrated as a team.
• Access to ongoing training.
• And a COMPANY CAR during work hours so you don't have to put miles on yours (gas and insurance included)
• Branded and comfortable clothing

If you like working with friends, working as a team, and growing in a career, APPLY NOW!

Benefits & Pay

The pay range for this position is $18-$20 and is dependent on your experience and ability to connect, mastery of our processes and ability to retain and grow both customers and employees with your leadership.

Hourly pay+

* Earn bonus based on growth goals

* Earn five days of sick time per year

* Earn a 3% company match for your simple IRA (after 1 year of work)

* Earn 5 days vacation (after 1 year of working)

As a Field Manager / Quality Control / Trainer, you will be responsible for:

This job will be a great fit for you if:

• You feel energized talking with customers in their home and over the phone.
• You enjoy improving professionally, learning about what makes Molly Maid unique, managing customer expectations and working with our team to deliver an experience for our customers that they will recommend to their friends and family.
• You take pride in your attention to detail and a job well done.
• You are comfortable with a computer and technology.
• You like knowing that there's a process for providing great training and follow through.
• You want to learn new things and work in a variety of environments while getting to know our customers.
• You enjoy leading and training a team.
• You enjoy developing relationships and following through on exceptional sales/service.

Job Requirements

Minimum requirements to be considered for position:

• Bilingual in both English and Spanish
• Legally authorized to work in the United States
• Prior cleaning and supervisory experience or equivalent experience
• Complete a background check
• Valid Driver's License
• You are available to work Monday through Friday, with flexibility to work between the hours of 6:30am to 5pm.

Ready for a fresh start where you can be your best?

If that's you, APPLY TODAY!

If you meet the requirements for this position, we will schedule you for an interview immediately.

You are applying to work for a franchise owner of Molly Maid, not BRAND SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed.