Quality Assurance Supervisor - Top Stack : Job Details

Our client is seeking a QA Supervisor for an full-time/permanent, onsite position.

Position Summary:

As our Quality Assurance Supervisor, you won't just oversee quality checks — you'll be the keystone in aligning production realities with compliance expectations. You'll supervise a hands-on QA team while navigating between Production, R&D, and Sales with tact, urgency, and professionalism. You'll be expected to own the implementation and continuous improvement of food safety systems, while also being the go-to internal SME for mock recalls, microbiological planning, and audit readiness.

Daily Expectations:

• Provide real-time floor coverage during start-up, pre-op, and first-pack QA checks.
• Lead daily QA huddles and log deviations/trends for weekly reporting.
• Review and sign off on CCP and sanitation logs daily — not just for compliance, but for actual quality intelligence.
• Rotate between zones (processing, packing, shipping) to ensure quality systems are upheld consistently.
• Collaborate with Maintenance and Sanitation on root cause analysis during post-cleaning swab failures.
• Conduct post-production record review daily, aiming for zero backlog.

Quarterly/Project-Based Deliverables:

• Coordinate and lead at least one full mock recall and traceability drill per quarter.
• Reassess sanitation verification swabbing program and update sampling points annually.
• Update Product Information Books and maintain alignment with EZ Label nutritional data.
• Lead cross-functional audit prep dry runs before every third-party or USDA audit window.
• Propose and pilot one process improvement or digital documentation tool each quarter.

Key Metrics of Success:

• Zero critical audit findings across internal, third-party, and USDA inspections.
• 100% documentation compliance with HACCP, GMP, and traceability standards.