Quality Assurance Manager - Global Search Network : Job Details

MANAGER, QUALITY ASSURANCE

Mankato, Minnesota

The Quality Assurance Manager works closely with all aspects of the manufacturing process from the raw material to the finished product and support daily productions activities. This is a managerial position, which would include the daily supervision of Quality Assurance Inspectors on the production floor.

DUTIES AND RESPONSIBILITIES:

Reporting directly to the Plant Manager, the Quality Assurance Manager responsibilities would include, but not be limited to, the following:

Accomplishes quality assurance human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures

Working with external customers by having a strong customer service presence and delivery

Achieves quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; implementing change

Develops quality assurance plans by conducting hazard analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification procedures, monitoring inventories

Validates quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures

Maintains and improves product quality by completing product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members

of management to develop new product and engineering designs, and manufacturing and training methods

Prepares quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations

Updates job knowledge by studying trends and developments in quality management; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

Enhances department and organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments

Performs other job-related duties as required or assigned

QUALIFICATIONS:

In addition to the specific responsibilities listed above, the ideal candidate will possess the following:

Minimum Requirements

Bachelor's degree preferably in Quality or Project Management

Five to seven year(s) experience in a high-speed manufacturing environment

Minimum five (5) years hands-on experience in a manufacturing environment with proven Quality Management System oversight capability

At least three years of proven supervisory experience

Must have a desire for achieving excellence in customer satisfaction, process and product quality and reliability

Excellent grasp and understanding of SPC (Statistical Process Control). Six-Sigma, Lean Manufacturing

Approximately 10% overnight travel

Preferred Requirements

Packaging industry experience

ISO background