Quality Assurance Manager - KHR - Recruitment Specialists : Job Details

Quality Assurance Manager

KHR - Recruitment Specialists

Job Location : Rochester,NY, USA

Posted on : 2025-07-17T00:56:47Z

Job Description :

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Quality Assurance Manager

Rochester | Monday to Friday 8.30 am – 5.00 pm | £34,000 – £40,000pa

KHR is partnering with a distinguished manufacturer to find a highly efficient and hands-on quality assurance professional eager to step into the role of QA Manager.

This is a fantastic opportunity to join one of the fastest-growing businesses in Kent, passionate about their employees, products, and customers.

Position Overview

As the Quality Assurance Manager, you will support the business in achieving right-first-time (RFT) manufacturing, driving continuous improvement, and minimising wastage and downtime. You will work closely with the Head of Quality to develop and maintain robust Quality Management Systems, ensuring the highest standards of quality and hygiene throughout production.

Responsibilities
  • Support the business in achieving RFT manufacturing, continuous improvement, and minimising wastage and downtime.
  • Build and maintain Quality Management Systems with the Head of Quality.
  • Address daily quality and hygiene issues in the factory and implement effective resolutions.
  • Manage the Quality and Hygiene teams, providing coaching, development, and support for appraisals and disciplinary actions.
  • Control non-conformance reports (NCRs) and root cause analyses (RCAs), following up on corrective actions.
  • Ensure positive release of all products and maintain equipment calibration records.
  • Conduct annual validations, internal audits, and compile reports.
  • Manage supplier approval processes and maintain relevant documentation.
  • Perform shelf-life testing, traceability audits, and handle customer complaints.
  • Train staff on QMS procedures, one-point lessons, and quality workshops.
  • Ensure control of hold stock and analyze GMP, NCRs, complaints, and foreign bodies.
  • Prepare monthly quality dashboards and support external audits.
  • Support the Hygiene team and cover for the Head of Quality during absences.
    • Candidate Profile
    • Previous QA experience or similar role within food manufacturing.
    • Ability to work independently and as part of a team.
    • Strong problem-solving and decision-making skills.
    • Excellent people management skills.
    • Experience with BRC and advanced food hygiene training.
    • Strong literacy, numeracy, and IT skills.
    • A degree in food science or related discipline is desirable but not essential.
    Benefits
    • Company events and activities
    • Company pension
    • Cycle to work scheme
    • Free on-site parking
    • Referral programme
    • x1.5 overtime rate
    • 20 days holiday plus bank holidays, with an extra day per year of service (capped at 1 week)
    • Service rewards
    • Private healthcare
    • Annual salary reviews

    At KHR, we ensure your CV is well-presented, free of errors, and up to date before submission. Feel free to add a cover letter or a preface to highlight relevant qualifications or experience. For heavily formatted CVs, please also submit a clean Word copy. Thank you.

    KH Recruitment Ltd acts as an Employment Agency for this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd. Stay connected with us online for job alerts, industry updates, and market insights.

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