Quality Assurance Analyst - The Greentree Group : Job Details

Quality Assurance Analyst Are you a tech enthusiast who loves solving complex problems? Do you have a keen eye for detail and excellent analytical skills? Would your friends describe you as a self-starter who takes pride in your work and enjoys collaborating with others?If so, we have an exciting opportunity for you at The Greentree Group!WHO WE AREThe Greentree Group is a dynamic, innovative, and thriving company that specializes in delivering advanced technology solutions to federal, state, and commercial clients. With a team of highly skilled professionals, we provide cutting-edge services and are always pushing the boundaries of what's possible.What sets us apart is our commitment to excellence and our passion for the work we do. At The Greentree Group, we are driven by a shared sense of purpose and a desire to make a difference in the lives of people around us. Whether it's helping our clients achieve their goals, developing innovative solutions to complex problems, or giving back to the community, we are dedicated to making a positive impact.We also believe in investing in our people and providing them with opportunities for growth, development, and advancement. We offer a dynamic and supportive work environment, a culture of continuous learning, and a wide range of benefits and perks that promote work-life balance and personal well-being.Whether you're a seasoned expert or just starting out in your career, if you're passionate about technology, committed to excellence, and eager to take on new challenges, we want to hear from you!ABOUT THE OPPORTUNITYAs a potential Quality Assurance Analyst, you will have the opportunity to work with cutting-edge technologies and collaborate with a talented team of professionals in support of a client in the Tallahassee, FL area. This potential role will serve as the principal line of communication in a state-wide implementation effort. Join us and be part of our mission to make a difference!SOME RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: Developing and executing formal test plans to ensure the delivery of quality software applications. Involved in test planning, writing test cases/scripts, and test case automation as well as executing these tests. Defining and tracking quality assurance metrics such as defects, defect counts, test results, and test status. Collecting and analyzing data for software process evaluation and improvements, integrating them into business processes to address the needs. Documenting all identified problems and assisting in their resolution. Delivering quality process training to technical staff and acting as an internal quality consultant to advise or influence business or technical partners. Performing quality audits across the various IT functions to ensure quality standards, procedures, and methodologies are being followed. Creating a wide variety of technical publications including instructional materials, technical manuals, and product documentation for use by both the IT and business community. Maintaining all project artifacts in accordance with standards and other documentation as necessary to ensure compliance and quality assurance. Serving as a liaison with users to understand and translate their needs into quality assurance strategies. Following a standard set of practices that ensure the integrity and quality of project artifacts. Managing expectations of diverse stakeholders and providing regular briefings to executives on quality issues and outcomes. Working independently and as part of a larger cross-functional team to ensure quality is maintained throughout all stages of the software development lifecycle. Assisting with project coordination, support, and documentation to maintain continuous quality improvement.MINIMUM QUALIFICATIONS: Bachelor's degree in computer science, Information Systems, or similar. Or equivalent work experience. Demonstrated experience with business and technical requirements analysis, business process modeling/mapping, and methodology development. Ability to document user stories and write business IT system requirements. Experience coordinating business users, technical staff, and architects to analyze and define future needs and operations based on use case and analysis of alternatives. In-depth knowledge of business process design and re-engineering. Ability to coordinate project teams and effectively conduct initiatives to meet overall objectives. Experience communicating and working within cross-departmental teams, strong collaborative skills. Excellent computer skills including Microsoft Word, Visio, PowerPoint, and Excel. Experience preparing status reports and providing management briefings. Leadership and negotiation skills. Strong organizational and project management skills, excellent writing, and editing skills. Excellent verbal and written communication skills. Experience with meeting facilitation and documentation. Proficiency in various programming languages (like Java, Python, or C#) depending on the technology stack of the company. Understanding of software development methodologies (Agile, Scrum, Kanban). Experience with software QA tools and processes, including automated testing tools like Selenium. Candidates must be U.S. Citizens.DESIRED QUALIFICATIONS: Certification in Quality Assurance from recognized bodies such as the American Society for Quality (ASQ). Certifications like the Certified Software Quality Engineer (CSQE) or the Certified Quality Improvement Associate (CQIA). Proficiency in QA tools (like Selenium, HP ALM, JMeter) and knowledge of software development and project management methodologies (like Agile, Scrum, or Waterfall). Experience working on state or federal government projects with an understanding of the specific quality standards and regulations required. Experience collaborating with software development teams to identify system issues and solutions. Analytical mindset with the initiative to solve complex problems and a proactive approach to quality assurance. Strong communication skills to effectively interact with diverse technical and non-technical stakeholders. Knowledge of IT standards, quality assurance best practices, and security protocols, particularly in sensitive industries such as criminal justice. Team-oriented attitude with high energy and a diligent work ethic, ability to meet or exceed deadlines, thrive in a fast-paced environment, and organize and prioritize activities.We believe in fostering a positive, inclusive culture that values diversity, teamwork, and personal growth. With opportunities for advancement and a supportive community of colleagues, The Greentree Group is the perfect place to build your career. Learn more about us at www.greentreegroup.com. Please note that this role may require a National Agency Check (NAC) and/or background check, and relocation assistance is not available at this time.Greentree is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, or status as a qualified individual with a disability or protected veteran.Compensation / Salary Range: Greentree adheres to federal, state, and local regulations. This is a Full-Time, Salary, Exempt position. Bonuses: Greentree has an employee referral bonus, as well as employee bonuses based on employee contributions and Greentree's yearly performance.Top BenefitsCore Benefits 100% paid by Greentree: Employee Medical Premium on the High Deductible Health Plan (HDHP), Basic Life Insurance and AD&D, Short-Term Disability (STD), Long-Term Disability (LTD), Health Reimbursement Account (HRA), 401(k) Match, Job-Related Certifications, and Training ProgramsElected Benefits: Medical, Dental, Vision, HSA, FSA, Voluntary Term Life, 401(k) (Roth and Pretax available)Time Off: PTO, Flexible Schedules, Holidays and Paid Parental Leave: Work-life balance is important - we all enjoy some time off for rest and relaxation! Employees receive a very generous amount of PTO which is granted on start date, plus the ability for quick escalation to the next tier. Flexible/hybrid working schedules and 11 paid holidays, in addition to paid parental leave round out the work-life balance benefits. Paid Training and Development: We encourage and support ongoing employee learning and development, consistent with needs of the company, its clients, and markets. Greentree is committed to paying the cost for job-related certifications and/or training programs. In conjunction with management/employee communication and discussions regarding performance and goals, employees are expected to seek out and pursue development opportunities to meet emerging organizational skill requirements in combination with their own personal growth needs. Greentree also makes job-related tuition reimbursement contributions for those in higher-level education programs.